Store Policies
Standard length cable products may be returned for a full refund less shipping charges within 30 calendar days upon receipt (all countries). Special Orders: Custom configured or special length cables are not returnable or refundable. Modified or altered cable products are not returnable or refundable. Return Authorization required by contacting Support Services. Warranty: 10 years parts and labor repair or replacement. Complete information is outlined on the Instruction Sheet included in the product package. Please note that all orders are via our online store or by emailed Invoice.
Shipping Policy
Free Domestic USPS Priority Mail 2-3 business days (signature may be required).
International Orders
International orders are shipped via USPS Flat Rate Priority Mail. Estimated delivery 6-10 business days of the shipment date (does not include Customs delays). We do not ship our products to alternate addresses or Freight Forwarding Companies.
​
Due to world affairs with international commerce, deliveries may take longer. This affects all businesses. Thank you for your understanding and patience.
Customs Declaration
Customs fees and taxes (if any) may be collected upon delivery. Fee exempt or reduced rate depending on country. Country fee chart. Please contact us for flat rate customs declaration if applicable.