Frequently Asked Questions

"Is the 7N OCC wire that is used solid unplated silver? Where is it sourced? Seems like a very good price for silver cables."

Yes. Solid pure silver wire, hot die Ohno continuous cast process, Teflon insulated. Taiwan. This is expensive wire but to get the best price we purchased 'short spools' before the rise in silver prices. All of our materials are negotiated wholesale purchases. We are staying 'ahead of the curve' regarding price inflation and supply chain issues. Our goal is to earn a fair profit and offer our customers the best prices. Note: Be wary of OCC silver cables that are plated copper. These cables are substandard due to high impurities.

"Is it true that silver cables/wire are sonically bright and edgy compared to copper wire?"

No. A lower grade of silver wire may sound this way due to platings or impurities but the real culprit is the bulk dielectric and type of dielectric. Just compare a rubber covered wire to a Teflon insulated wire. Our Silver Strand Ultra cables do not have the "silver-sound" coloration and offers better focus compared to the best pure copper cables.

"This minimalist bulk-free construction ensures perfect signal transfer and sonic transparency. Please expand on the benefits of Bulk-Free."

Bulk-free refers to a low dielectric construction method that reduces the dissipation factor loss of the insulating materials. This is achieved by using thin-walled Teflon air-core tubing, thin-walled Teflon conductors, and no unnecessary fillers to 'fatten' the cable. Dielectric stored energy affects signal quality which results in sonic coloration. "No coral snakes for my components" (customer comment).

"Why do you prefer gold-plated copper connectors? Can I order rhodium-plated copper terminations?"

We chose gold over rhodium since it was a good balance for silver conductors. Rhodium tends to be slightly brighter than gold. However, we do offer rhodium terminations for our power cable. Rhodium terminations for our speaker cables are available special order at no extra charge.

"Do you offer other cable lengths besides the ones in the shopping cart?"

Yes. We build custom length cables special order. Please contact us with your specifications.

"Is the Silver Strand Power Cord Shielded?"

Yes. Our method is to tightly wind the conductors instead of a common mesh sheath. Mesh sheaths can increase capacitance and induce earth ground noise into the conductors resulting in sonic artifacts.

"Are the Silver Strand interconnects shielded?"

Yes. We use proprietary construction methods for the core and conductors without a commonly used braid or foil sheath. This results in a focused and open sonic experience.

"What is your return policy and product warranty?"

Please view our Store Policies for complete information.